Website terms of use

The short version

• These terms cover your use of this website, and our standard payment terms if you hire us. The quote you accept also applies to the work, and where the two differ, the quote applies.
• You may read, share and link to any page. Please don’t try to break into the site, overload it or misuse the enquiry form.
• Our articles are general information, not advice for your situation.
• Our prices include VAT and are in rand. If a price here differs from the quote you accept, the quote applies.
• If you hire us: a 50% deposit and the balance on go-live; hosting and care billed monthly; invoices due on receipt; one calendar month’s notice. Your website and its content belong to you.
• Sites we link to, including our clients’ sites, publish what their owners decide, and we aren’t responsible for it.
• As far as the law allows, we aren’t liable for any loss or damage that comes from using this site or not being able to use it, relying on its general information without checking how it applies to you, the content of a site we link to, or events outside our reasonable control. This limit doesn’t apply to loss caused by gross negligence or deliberate wrongdoing by us or by anyone acting for us.
• South African law applies.

If this summary and the full terms below differ, the full terms apply.

Who we are and what these terms cover

These terms are between you and Fyre Interactive (“Fyre”, “we”, “us”), the Johannesburg studio that runs fyre.co.za. They apply whenever you use the site, whether you are reading it, sharing it or sending us an enquiry. By using the site, you accept them. If you don’t accept them, please don’t use the site.

They cover the website, and the payment terms below if you hire us. The work itself is covered by the quote you accept and anything else we agree with you about it. If those differ from anything on this site, the quote and what we agreed apply.

Using the site

You may read, share and link to any page. Please don’t:

• try to reach parts of the site, its server or its accounts that aren’t open to the public
• upload or send malware, or anything built to damage the site or overload it
• harvest contact details or other personal information from the site
• use the site to break the law or to mislead anyone, including by pretending to be someone else

If you find a security problem on this site, please tell us through our contact page rather than testing it further.

The enquiry form

The enquiry form on our contact page is for asking about work you’d like us to do. We use the details you give us to reply, and we reply to new enquiries the same business day.

• Sending an enquiry doesn’t commit you to hiring us, or us to taking on the work.
• Please give accurate contact details, so that we can reply.
• Please don’t send passwords, card numbers or other sensitive information through the form.
• The form isn’t for advertising, sales pitches or spam.

How we handle what you send, and any other personal information the site collects, is set out in our privacy policy.

Prices and quotes

Our published prices are on our pricing page. They include VAT and are in South African rand (ZAR). If a price on this site differs from the quote you accept, the quote applies. We may change our published prices at any time.

Payment, notice and ownership

If you hire us, these are our standard terms, unless the quote you accept says otherwise.

• Building a website or system: a 50% deposit, and the balance on go-live.
• Hosting and care plans are billed monthly.
• Invoices are due on receipt. Unpaid accounts may result in termination of services without warning.
• Notice: hosting, care plans and monthly SEO end with one calendar month’s notice. Monthly SEO has a six-month minimum, and runs month to month after it.
• Your website and its content belong to you.
• Custom code we write stays our copyright, licensed to you to use. It may not be resold without our written permission. If you want to own custom code outright, we agree that in writing before work starts.

Our content

The words, the Fyre logo and the design of this site are ours, unless we say otherwise. You may quote short extracts, with a link to the page you quote. Please don’t copy pages, or large parts of them, to publish as your own.

Our clients’ names, and their content that appears in our screenshots of their sites, belong to them. We show client work to describe what we did for them. A screenshot shows a client’s site on the day we captured it, and the live site may have changed since: its owner decides what it publishes. Other companies’ names and trade marks belong to their owners, and naming a product, such as WordPress or PayFast, doesn’t mean its owner endorses us.

Articles and general information

Our articles and guides are general information for business owners. They aren’t advice for your situation, and they aren’t legal, tax or financial advice. Before you act on something that matters to your business, ask us, or the right professional, about your own case.

Where we quote another organisation’s fees, prices or features, we link to its own page and give the date we checked it. Those pages change, so check the source before you rely on a figure. If you spot a mistake on this site, please tell us through our contact page.

Links to other sites

We link to other sites, including sites we built or look after for clients, and the pages we quote. Their owners decide what those sites publish and how they handle your information, and we aren’t responsible for either. A link isn’t an endorsement of everything on the other site.

The limits of our liability

We take care to keep this site accurate, secure and available, but we can’t promise that it will always be available, complete, up to date, or free of errors and malware.

As far as the law allows, we aren’t liable for any loss or damage that comes from:

• using this site, or not being able to use it
• relying on its general information without checking how it applies to you
• the content of a site we link to
• events outside our reasonable control, such as a power or network failure

This limit doesn’t apply to loss caused by gross negligence or deliberate wrongdoing by us or by anyone acting for us, and nothing in these terms takes away a right that the law says cannot be limited. If you hire us, our responsibility for the work is set by the quote you accept and anything else we agree with you, not by this section.

Changes to these terms

We may update these terms. When we do, we’ll change the date at the top of this page. The version on this page when you use the site is the one that applies.

South African law

South African law governs these terms. Any dispute about them, or about this site, is for the South African courts to decide. If a court finds that part of these terms can’t be enforced, the rest still applies.

Questions about these terms

If anything here is unclear, ask us through our contact page.